REFUND POLICY
We want you to be completely satisfied with your purchase. Please read our refund and return policy below:
1. Eligibility for Returns
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Products must be unused, uninstalled, and in original packaging with all accessories and manuals.
2. Non-Returnable Items
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Products that have been installed or used.
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Customized curtain tracks cut to size as per your order.
3. Return Process
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Contact us at terramotors10@gmail.com within 7 days of delivery.
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Share your order ID and product photos.
4. Refunds
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Refunds will be processed to your original payment method within 7-10 business days after we receive and inspect the product.
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Shipping charges are non-refundable.
5. Exchanges
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We only replace items if they are defective or damaged. Contact us with photos to initiate an exchange.
6. Cancellation Policy
Orders can be cancelled within 12 hours of placement. Once shipped, cancellation is not possible.
7. Contact Us
For any refund or return queries, reach out to us at 8108106950.
